How do I book an appointment?
Before booking your appointment, please visit both the 'Our Policies' and the 'Services & Appointments' page, here on the main site. The policies will tell you everything there is to know about making an appointment with Nails By Miss Lucy, and it will also give you a link directly to our booking site.
What comes next, after I have made an appointment through the booking site?
After you have selected your desired appointment date and time through our booking site, be sure to send your deposit! After sending your deposit, you should contact us at (334) 223-4360.
How do I pay my deposit upon booking?
All deposits, in the amount of $25, must be submitted via Cash App to $NailsByMissLucy ! No exceptions! NO DEPOSIT = NO APPOINTMENT!
How long do I have to pay my deposit?
Your deposit should be sent immediately after selecting the desired date and time of the appointment, on our booking site. When you send your deposit, pleaseinclude both your First and Last Name, along with including "Appointment Deposit" in the 'For:' field before sending it. PLEASE be sure that you provide all of the information we ask for, as this is the only way that we can place your deposit with your appointment to send your confirmation. If proper information is not provided, your appointment will be forfeited and your deposit will NOT be refunded.
Can I book an appointment for the same day?
Typically we ask that all appointments be made at least 24 hours in advance, however, if you visit our booking site and there's an opening for the same day, please contact us @ (334) 223- 4360 , before attempting to schedule and we will gladly double-check the availability of that time, if you are able to book a same-day appointment, please have the deposit prepared to send immediately following your inquiry.
How will I know if there is a promotion for the day I would like to book an appointment?
Frequently Asked Questions
Frequently Asked Questions
Booking & Appointment FAQs:
Product & Order FAQs:
How do I place an order for "The Custom Nails Effect" Press-On Nails?
Please visit the 'Custom Press-On Nails' page, here on the main site. There you'll find everything you need to know about sending an inquiry to place your order.
How long will it take for me to receive my order after I have paid the invoice?
After your invoice payment has been processed, if you have ordered a set already in stock with a preset size (XS, S, M, or L), then your set will be shipped immediately, and you can receive it within 3 to 5 business days, if you select the Standard Shipping option. If you choose Rush Shipping, you will receive the order within 1 to 3 days business days. If you are ordering a Custom Set of press-ons, depending upon the design(s) of your set, amount of current orders, and shipping you choose, the time can increase from 1 ½ to 2 ½ weeks. *Please note that holidays can cause order times to be longer!
How do I know what sizes to order?
If you are not quite sure of what sizes would fit you best, please order our Sample Sizing Kit. This kit includes 10 nails (one of each), in the sizes 0-9. This kit will include detailed instructions on how to properly size your nails, as well as application and suggested maintenance/care of your press-on nails upon their arrival!
What adhesive can I use?
When you place your order, you will have the option of getting the regular "The Custom Nails Effect" Press-On Set (nails only), or "The Custom Nails Effect" Kit(includes Nail Glue, Manicure File, & Wooden Pusher). Please specify your choice when you place your order!
How long will my press-on nails last?
Typically the duration of wear will vary by person and your nail prep before applying the nails. If you use nail stickers/tabs to adhere your nails, you can wear them for up to a few days. If you use the glue in our kits, nails can last anywhere from 1 to 3+ weeks depending on how rough you are with your nails!
*Please note that suggested maintenance/proper care instructions are included with your press-on nails. For longer-wear of "The Custom Nails Effect" press-on nails, it is recommended that you follow all instructions to have the best results!
Can I wear the press-on nails again?
If properly maintained, your nails can be worn more than once. *Please refer to previous question for more details.
The nails I purchased don't fit, what can you do?
Keep in mind that all nails are made by hand, and some shapes (Stiletto, Coffin, etc.) may be a bit more narrow. We cannot accept any returns or exchanges on press-on nails because of the type of product they are. If you receive an order and there are nails that may not fit as best as you'd like, you can always order the replacement nail(s). To avoid this, please order a Sample Sizing Kit, and follow ALL instructions included, before placing an official order for your custom press-on nails.
